3 Traits of Successful Sales Representatives
Sales is the heart of every business. You have to make a sale in order for your business to make profits. You have to do a lot of marketing and advertising in order to generate sales. You have to hire the best sales team under your wing to help you generate revenue for your company.
We’ve heard a lot of successful sales agents making millions. They have huge sales incentives, huge sales commissions, etc. They are sales representatives selling real estate properties, insurance policies, and any other product or service. What makes them so successful? What are the traits of successful sales representatives?
Here are some of the qualities and characteristics of a successful sales representative.
Sustained Effort. Oddly enough, we don’t hear a lot about effort these days. Instead, we’re bombarded with infomercials that sell the “secret” to losing weight, growing hair and making a fortune from MLM companies in no time at all. What they’re selling is the idol of our society - instant gratification.
In the real world, however, there is only one secret to success. Success comes from hard work. It comes from the extra effort we put in, from the work ethic we foster, and from the values to which we are committed. Only effort, sustained over time, will build the foundation to support success.
Patience and Perseverance. In our quest for instant gratification, we often forget about patience and perseverance, two of the most useful sales tools ever for aspiring successful sales representatives. You can’t plant a seed and expect a ripened crop the next day; you must give the plant a chance to take root and grow. At the same time, you cannot sit idly by and wait for it to bear fruit; it takes care and nurturing.
Sales are the same way. You must plant seeds every single day building relationships with your clients. Be patient when things do not proceed as quickly as you’d like them to, and be persistent in your efforts to keep that sale alive and flourishing. When you were able to build strong and trusted relationships with your clients, then you can expect regular sales from them.
Cultivated solutions. Effort, patience and perseverance will not survive unless you believe 100 percent that your product or service has value and benefit for your clients. So talk to potential clients, reach out to them and find out what they like or don’t like about your products or services. Ask them what they want it to do for them. Talk to manufacturers and distributors of similar product lines. Use your research to get new ideas and build on what you already have to offer. Test your ideas. Find out what works and what doesn’t.
If you get negative comments or feedbacks, remember not to give up immediately. As what the entrepreneur Wally Amos once said: “You can never sink a ship in any ocean unless you let the water inside.” It’s the same with people. If you let others’ doubts and negativity sink into your mind, you’re finished. Use your research to make intelligent choices about where your opportunities lie. Your belief in your product should be objective, not emotional. Only then will you be willing to put in the hard work and keep it going for as long as necessary.
For all those successful sales reps out there, kudos to you all!
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6 comments
Hi Tyronne,
Allow me to add on the following:
Sales is about sharing and building trust. When you share instead of selling, you build trust and create the need to buy. It is ironic. People actually prefer to buy than to be sold to even though it is practically the same thing.
I have written an article about creating making customers buy instead of selling to them at http://www.diaslu.com/please-heart-sell-me/ Feel free to take a look.
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But, do not forget, what you offer after sales is important too.
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After sales is about creating repeated or recurring sales from the same customer. It is always said that retaining a customer is always easier than getting a new customer.
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Tyrone Reply:
September 24th, 2009 at 3:10 am
Very well said Dias. It’s one way of building a strong and long lasting relationship with clients. With good after sales service, a current customer can do the marketing for you through word of mouth to get new clients.
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These are some excellent tips for generating revenue and building customer relationships, I own a few small business’s and these tips will come in handy for my tanning salon girls.
They are much younger and developing those sales skills can be a challenge at time.
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Your blog is so informative
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